MB
Molly B

1 reviews | Active since Nov 2016

23 Oct 2017, 23:57

Horrific service

I thought outsurance was the best.i hv been paying my premium on time without skipping at all. I have not even claimed since i joined outsurance.now they sent me an email stating that my premium will be going up.when i called to review my policy all they could say if for me to get my premium to go down i hv to increase my access.how is it possible that they want to increase while the value of my car is going down.being loyal to Outsurance is just a waste of time

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Replies (1)
OUTsurance
OUTsurance's reply25 Oct 2017, 06:59
Official

Hello molly-baloyi

We understand your disappointment.

Kagiso from our client care department contacted you and discussed the influencing criteria in more detail. She also discussed the OUTbonus.

We are sorry we could not offer you a reduced premium . Thank you for affording us the opportunity to discuss your concerns.

Regards

Dinky