MS
May S
1 reviews | Active since May 2018
24 Jun 2021, 13:50
Horrible to wait 3 and a half months
I have been without my car for 3 and a half months now, the latest is that they are awaiting a part for France. In the meanwhile I have to Uber or catch a ride with friends or family. But apart from this I have to keep paying my insurance every month even when my car is not on the road and I have to pay my monthly premium. I would NEVER requirement Outsurance!!
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Replies (2)
OUTsurance's replyOfficial
28 Jun 2021, 17:03Good day May,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Gugu from our claims department has been unsuccessful in her attempts to contact you and she has subsequently sent you an email and an sms. Please respond to her email with a date/time that is most convenient for you. Once you have responded, she will call you to finalise the matter.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Gugu from our claims department has been unsuccessful in her attempts to contact you and she has subsequently sent you an email and an sms. Please respond to her email with a date/time that is most convenient for you. Once you have responded, she will call you to finalise the matter.
Regards,
OUTsurance
OUTsurance's reply28 Jun 2021, 17:03
Official
Good day May,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Gugu from our claims department has been unsuccessful in her attempts to contact you and she has subsequently sent you an email and an sms. Please respond to her email with a date/time that is most convenient for you. Once you have responded, she will call you to finalise the matter.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Gugu from our claims department has been unsuccessful in her attempts to contact you and she has subsequently sent you an email and an sms. Please respond to her email with a date/time that is most convenient for you. Once you have responded, she will call you to finalise the matter.
Regards,
OUTsurance
MS
May S's updateReviewer Update
30 Jun 2021, 18:00Thank you Gugu, my rental car was dropped off today. Really great service!
MS
May S's update30 Jun 2021, 18:00
Reviewer Update
Thank you Gugu, my rental car was dropped off today. Really great service!