KS
Kalizya S
1 reviews | Active since Feb 2016
01 Jan 2022, 10:25
Horrible Service Outsurance
I am only Putting one star because there is no option for Zero Stars!
Horrible service from Outsurance. I have requested call recordings from my claim and they keep saying they have sent. Lie after Lie pillar to post, making me look like a fool. very Unacceptable and unprofessional. Outsurance does not care about you as a client, they just want your premiums!! I would not recommend them to anyone! rather pay more and get better service
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Replies (1)0
Replies (1)OUTsurance's replyOfficial
05 Jan 2022, 14:51Hello Kalizya S
We are truly sorry to see the recording has never reached you!
Our claims manager contacted you and provided you with feedback. A new request was sent to the relevant department to ensure the recording is delivered to you.
Thank you for the further patience you afforded us to resolve this long over due matter for you.
Regards
OUTsurance
We are truly sorry to see the recording has never reached you!
Our claims manager contacted you and provided you with feedback. A new request was sent to the relevant department to ensure the recording is delivered to you.
Thank you for the further patience you afforded us to resolve this long over due matter for you.
Regards
OUTsurance
OUTsurance's reply05 Jan 2022, 14:51
Official
Hello Kalizya S
We are truly sorry to see the recording has never reached you!
Our claims manager contacted you and provided you with feedback. A new request was sent to the relevant department to ensure the recording is delivered to you.
Thank you for the further patience you afforded us to resolve this long over due matter for you.
Regards
OUTsurance
We are truly sorry to see the recording has never reached you!
Our claims manager contacted you and provided you with feedback. A new request was sent to the relevant department to ensure the recording is delivered to you.
Thank you for the further patience you afforded us to resolve this long over due matter for you.
Regards
OUTsurance
