CO
Chantelle O

1 reviews | Active since Sept 2015

06 Dec 2016, 20:03

Horrible service/incomplete claim

<p>We had a leak in our bath. 3 and a half weeks later the water is still dripping out of the replaced mixer, skew and tiles not professionally installed.<br /> <br />Numerous calls to National Leak detector's and outsurance. Extremely bad service</p>

0
Replies (1)
OUTsurance
OUTsurance's reply08 Dec 2016, 16:15
Official

Hi Chantal,

Thank you for bringing this matter to our attention,

Lelanie our claims manager has contacted you to resolve the matter. The mixer has been fixed and builders have been authorised to complete the work.

Sorry for the delay and bad workmanship.

Regards,

Kelvin