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jabhile M
1 reviews | Active since Mar 2012
14 Sept 2023, 05:13
Horrible service
I have canceled my policy 50 five time but you keep on deducting money from my account not sure...your premium are too high...I have received a cancelation confirmation from you but no you do not stop...you keep on taking money ...why?...I have phoned your call centre so many time before the even the policy begins..not no ...you still ignore my request....stop this nonsense...are we forced to pay for all the TV adds..contact me with proper information now...***
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OUTsurance's replyOfficial
22 Sept 2023, 16:42Good afternoon Jabhile,
Further to our private reply, after receiving your complaint, our client care manager Al attempted to contact you.
He was unsuccessful in his attempts to contact you and has subsequently sent you an sms.
Please provide us with a convenient time and date to call you and he will call you then.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, after receiving your complaint, our client care manager Al attempted to contact you.
He was unsuccessful in his attempts to contact you and has subsequently sent you an sms.
Please provide us with a convenient time and date to call you and he will call you then.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply22 Sept 2023, 16:42
Official
Good afternoon Jabhile,
Further to our private reply, after receiving your complaint, our client care manager Al attempted to contact you.
He was unsuccessful in his attempts to contact you and has subsequently sent you an sms.
Please provide us with a convenient time and date to call you and he will call you then.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, after receiving your complaint, our client care manager Al attempted to contact you.
He was unsuccessful in his attempts to contact you and has subsequently sent you an sms.
Please provide us with a convenient time and date to call you and he will call you then.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team