LJ
Lizelle J
1 reviews | Active since Jan 2013
23 Jan 2024, 09:59
Horrible service and lies on cover promised
Seeing as outsurance **** to me about the cover I was promised when changing to them for car cover.. Do I not qualify for the money they PROMISE for not being able to match your cover and premium? They have completely inconvenienced my life and put me in a worse position than prior to when I joined them?
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OUTsurance's replyOfficial
29 Jan 2024, 15:57Good day Lizelle,
Thank you for your feedback.
What you described we see in a serious light and will address internally. Thato from our quote promotion team contacted you to assist with claiming the R500. We can confirm that payment has been processed.
You have our apologies for your overall bad experience.
Regards,
The OUTsurance Team
Thank you for your feedback.
What you described we see in a serious light and will address internally. Thato from our quote promotion team contacted you to assist with claiming the R500. We can confirm that payment has been processed.
You have our apologies for your overall bad experience.
Regards,
The OUTsurance Team
OUTsurance's reply29 Jan 2024, 15:57
Official
Good day Lizelle,
Thank you for your feedback.
What you described we see in a serious light and will address internally. Thato from our quote promotion team contacted you to assist with claiming the R500. We can confirm that payment has been processed.
You have our apologies for your overall bad experience.
Regards,
The OUTsurance Team
Thank you for your feedback.
What you described we see in a serious light and will address internally. Thato from our quote promotion team contacted you to assist with claiming the R500. We can confirm that payment has been processed.
You have our apologies for your overall bad experience.
Regards,
The OUTsurance Team