HORRIBLE SERVICE!

I cannot begin to express the AWFUL service I have been receiving from OUTsurance. I logged a claim last year May 2022 and til date im still stuck with an unresolved complaint! If it’s not consultants who promise to do their jobs diligently and fail to deliver it’s having to deal with RUDE employees such as TUMI MATBOGE! I have been flagged as a non payer which has affected me for over a year for something that is not my fault! I refuse to believe this is what we pay monthly premiums for. To top it off February I requested for roadside assistance as my tyre had burst and the dispatched person did such an awful job the bolts of my tyres were completely loose, logged the complaint and until today no accountability has been taken from OUTsurance side. You will call and call until you turn blue! SUCH A SHAME! Definitely taking it up with the ombudsman, there is no TFC whatsoever!