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Aadil D
1 reviews | Active since Sept 2015
03 Feb 2021, 00:21
Horrible customer service
Honestly the worse customer service ever, I overlooked the last shot service but this time I'm definitely changing insurers. ****** rude customer service consultants. This is supposed to be a premium insurer that prides itself in customer service LMAO.
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Replies (1)
OUTsurance's replyOfficial
04 Feb 2021, 12:45Hello Aadil
Further to our private reply to you, we wish to apologise for the poor service you received.
We could have offered to call you back, instead we asked you to to call us.
Our client care manager has since been in contact with you. She assisted you and we thank you for accepting our apologies for the lapse in service when you needed us.
Regards
OUTsurance
Further to our private reply to you, we wish to apologise for the poor service you received.
We could have offered to call you back, instead we asked you to to call us.
Our client care manager has since been in contact with you. She assisted you and we thank you for accepting our apologies for the lapse in service when you needed us.
Regards
OUTsurance
OUTsurance's reply04 Feb 2021, 12:45
Official
Hello Aadil
Further to our private reply to you, we wish to apologise for the poor service you received.
We could have offered to call you back, instead we asked you to to call us.
Our client care manager has since been in contact with you. She assisted you and we thank you for accepting our apologies for the lapse in service when you needed us.
Regards
OUTsurance
Further to our private reply to you, we wish to apologise for the poor service you received.
We could have offered to call you back, instead we asked you to to call us.
Our client care manager has since been in contact with you. She assisted you and we thank you for accepting our apologies for the lapse in service when you needed us.
Regards
OUTsurance