ST
Susan T
1 reviews | Active since Jul 2024
14 Aug 2025, 16:09
Horrible
Received the worst service of my life. The guy I was dealing with was taken for disciplinary hearing apparently with a bunch of promises they failed to live up to. Horrible
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Replies (2)ST
Susan T's updateReviewer Update
15 Aug 2025, 07:42Arrangements for what? I am still in shock...
This Happened at the point of sales
This Happened at the point of sales
ST
Susan T's update15 Aug 2025, 07:42
Reviewer Update
Arrangements for what? I am still in shock...
This Happened at the point of sales
This Happened at the point of sales
OUTsurance's replyOfficial
18 Aug 2025, 11:52Hello Susan
Thank you for affording us the opportunity to have looked into what led to your unhappiness and assist you.
Our service was poor and unprofessional, and we again apologise for the unprofessional conduct and incorrect advice you received when we provided you with a quote.
We are addressing our findings with our staff members and are pleased to know the payment has been made to you.
Regards
The OUTsurance Team
Thank you for affording us the opportunity to have looked into what led to your unhappiness and assist you.
Our service was poor and unprofessional, and we again apologise for the unprofessional conduct and incorrect advice you received when we provided you with a quote.
We are addressing our findings with our staff members and are pleased to know the payment has been made to you.
Regards
The OUTsurance Team
OUTsurance's reply18 Aug 2025, 11:52
Official
Hello Susan
Thank you for affording us the opportunity to have looked into what led to your unhappiness and assist you.
Our service was poor and unprofessional, and we again apologise for the unprofessional conduct and incorrect advice you received when we provided you with a quote.
We are addressing our findings with our staff members and are pleased to know the payment has been made to you.
Regards
The OUTsurance Team
Thank you for affording us the opportunity to have looked into what led to your unhappiness and assist you.
Our service was poor and unprofessional, and we again apologise for the unprofessional conduct and incorrect advice you received when we provided you with a quote.
We are addressing our findings with our staff members and are pleased to know the payment has been made to you.
Regards
The OUTsurance Team