1 reviews | Active since Jun 2017
Hook you and then nail you with 100% Increase over 2 Years
Outsurance pet insurance hooks you with a great quote and cover and then you receive a 42% increase after year one, followed by a new increase now in year two of 63%. Totalling a whopping 100% increase in 2 years. As a human being with many visits to medical professionals and medicine, my medical aid did not even go up double digits. You are forced to take your pets for vaccinations or they will not cover illness claims but then those visits count against you as part of your claim history. They quote industry norms and claim history as the reason for the hike but beside the vaccination visits, one of our dogs was at the vet for an allergic reaction and they up our insurance premium by 63%. Absolute daylight *******.
We understand that receiving an annual increase comes as a disappointment.
There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc. Our client services manager will call you to address your concerns.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
We understand that receiving an annual increase comes as a disappointment.
There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc. Our client services manager will call you to address your concerns.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
