Home Insurance claim incompetences

Item: OUTsurance
Rating: 1
Author: Tarryn W

We have been waiting three months for completion of a small job in connection with home insurance claim. Dealing with extremely *********** team. My kitchen has been fixed three times, and it’s still not complete . Poor workmanship. Outsurance claims Small’s claims has been good. However structural claims have been appalling. Unreliable

Helpful (0)

Replies (4)

Tarryn W's updateReviewer Update

06 Feb 2019, 13:28

Here is our policy number HLB ********** 96

Tarryn W's update06 Feb 2019, 13:28

Reviewer Update

Here is our policy number HLB ********** 96

Tarryn W's updateReviewer Update

06 Feb 2019, 18:37

Thank you so much

Tarryn W's update06 Feb 2019, 18:37

Reviewer Update

Thank you so much

Tarryn W's updateReviewer Update

06 Feb 2019, 19:05

Once again I just want to say I’m very happy with outsurance. I’m just unsure of who to contact with the other contractors.I’ve had to approach you as I’ve been given absolutely no information with other parties involved

Tarryn W's update06 Feb 2019, 19:05

Reviewer Update

OUTsurance's replyOfficial

08 Feb 2019, 15:21

Good day Tarryn-leigh0015,

Thank you for bringing the matter to our attention. Our client liaison team was in contact with you to get the matter resolved.

We want to thank you for loading a compliment after this matter was addressed.

Regards,
OUTsurance

OUTsurance's reply08 Feb 2019, 15:21

Official