LB
Lisa B
1 reviews | Active since Feb 2022
11 Feb 2022, 16:00
Highly disgusted!
A few years ago I had some bad luck with vehicles from being hijacked to cars written off. My monthly payments were always on time. I have been accident free for over 3 years now and am in need of an insurer so I thought I'd try Outsurance again. I went online and hardly got started when Outsurance called me, wow they are eager for that quote. We went through the hundred questions oy to be told there's a mark against my name for multiple claims. In that case, I won't ever refer anyone to Outsurance ever again. Accidents happen, isn't that why you are an insurer? Doubt my past claims made a dent in the millions you make out of clients. Rant over, I shall find an insurer that actually wants my business!
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
15 Feb 2022, 14:22Good day Lisa,
Thank you for raising your concerns with us.
Wendy our sales manager would like to discuss this in detail with you however she has been unsuccessful in her attempts to contact you. There are a variety of underwriting factors that will determine the acceptance of cover as well as the appropriate premium.
Please respond to Wendy's email with a date and time that is most convenient for you.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Wendy our sales manager would like to discuss this in detail with you however she has been unsuccessful in her attempts to contact you. There are a variety of underwriting factors that will determine the acceptance of cover as well as the appropriate premium.
Please respond to Wendy's email with a date and time that is most convenient for you.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
OUTsurance's reply15 Feb 2022, 14:22
Official
Good day Lisa,
Thank you for raising your concerns with us.
Wendy our sales manager would like to discuss this in detail with you however she has been unsuccessful in her attempts to contact you. There are a variety of underwriting factors that will determine the acceptance of cover as well as the appropriate premium.
Please respond to Wendy's email with a date and time that is most convenient for you.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Wendy our sales manager would like to discuss this in detail with you however she has been unsuccessful in her attempts to contact you. There are a variety of underwriting factors that will determine the acceptance of cover as well as the appropriate premium.
Please respond to Wendy's email with a date and time that is most convenient for you.
We do apologise for the disappointing feedback.
Regards,
OUTsurance
