Hidden T&C’s

Item: OUTsurance
Rating: 1
Author: Natasha M

I phoned to get a comparison on my car insurance. They could not beat my car insurance quote but would not pay me the R500 as advertised because I can’t remember how long I’ve been with my current insurers!!! There’s always the hidden T&C’s that no one tells you about!!!!

Helpful (0)

Replies (2)

OUTsurance's replyOfficial

22 Sept 2025, 12:55

Good day Natasha,

Thank you for giving us the opportunity to quote you.

As per any promotion, Ts and Cs apply. Herewith a link to the R500/R1500 quote promotion Ts and Cs - r500_ts_cs.pdf

Our quote promotion team will be in touch to address your concerns.

We do apologise for the disappointment.

Regards,
The OUTsurance Team

OUTsurance's reply22 Sept 2025, 12:55

Official

Natasha M's updateReviewer Update

08 Oct 2025, 08:16

I've sent the policy schedule through twice now with no resolution still. You guys are just wasting my time and delaying the payment.

Natasha M's update08 Oct 2025, 08:16

Reviewer Update

I've sent the policy schedule through twice now with no resolution still. You guys are just wasting my time and delaying the payment.