Hell on earth

Since my previous review on outsurance things have gone rapidly down hill. After speaking to Henry Shongwe on 2 different occasions and after an amt of 500 was taken from my account after I'd cancelled my cover, I was told I would receive a refund of around 2700. Surprise surprise this morning I did get a refund and I almost choked on my coffee . It was for 100.00

Anyone with any sense must cancell their insurance with these *****s. No one knows *** is going on in that company. Yes I have been in touch with the ombudsman and am waiting for them to get back to me.

Please people. Write everything down when talking to these people, they are so quick to deny they said so and so.

I even have a recording of a lady by the name of Katherine who admitted they had made a mistake, but were not going to rectify it in my favour.

POLICY CANCELLED. BUNCH OF IDIOTS