Have been waiting from the 11th of March 2015

I got insurance with Outsurance in November 2015 and the access is a lot of money. Angelo said that I could get back to them in 4-5 Months from the day of coverage on the car to see if they can amend the amount needed to be paid for the access. I e-mailed him on the 11th , after 8 emails no response yet.