1 reviews | Active since Dec 2018
Harrassment, Potential ***** and **** Advertising
Outsurance had harrassed me and was rude via one of their consultants names Victor for car insurance. This guy would not stop trying to convince me to give my banking details so that they can deduct premiums from my account. Even after I had told him several times that I want to review the quotes and relevant documentation, he tried to convince me that I should just trust him and sign up. Furthermore, Outsurance slogan of "Switch and Save" is a pure lie! They have never been able to beat the premiums that I pay, wanting to charge me (with this latest quote), over R 1500 more than what I'm paying, citing that they have the best customer service as the reason why they charge so much! But judging from the negative ratings I see here on HelloPeter, their customer service is rather questionable.
You describe very poor service, which we could never condone. Thank you for bringing the matter to our attention.
Our sales manager contacted you with an apology and also discussed the Ts & Cs pertaining to our 'Switch and Save' promotion. Since you received payment within the past 24 months, you will not qualify for another payment at the moment.
Thank you for your understanding.
Regards
OUTsurance
You describe very poor service, which we could never condone. Thank you for bringing the matter to our attention.
Our sales manager contacted you with an apology and also discussed the Ts & Cs pertaining to our 'Switch and Save' promotion. Since you received payment within the past 24 months, you will not qualify for another payment at the moment.
Thank you for your understanding.
Regards
OUTsurance
