1 reviews | Active since Oct 2017
Harassment by call center!
Went online to request a quote, was given 2 options give "me a call" and "Start quote" i did not want to speak to an agent who would desperately try to convince me to take up their insurance offer. i wanted to simply enter the details and receive a costing, as i have done with discovery insure, king price and naked. i then clicked on the start quote button which took me to a personal information screen. i entered my details as was standard practice with the other insurers, once i completed and clicked the submit button i was taken to a message "THANKS WE HAVE YOUR DETAILS A CONSULTANT WILL CALL YOU!!!!!!!!!!!!!!!!!!" Whaty the actual F@K outsurance! if i wanted a call back i would have clicked on the give me a call button! none the less i waited for the agent's call which followed promptly. At the start of the call i told the agent that i will not be making use of your services thank you. following that i received another 2 calls which i left unanswered the 3rd call i returned and explained to the agent that they should please remove me form any list gave her my id number and she assured me that i would be removed. AND WOULD YOU BELIVE ANOTHER CALL FROM OUTSURANCE FOLLOWED SHORTLY AFTER!!!!!!!!!!!!!! STOP HARRASSING PEOPLE!!!!!!! once again i would like to reiterate that i will not be using your services EVER!!!!!!!!!!!!!!!!
Please accept our sincere apologies for the service frustration from the onset!
Our sales manager confirmed no further calls will be made to you.
Regards
OUTsurance
Please accept our sincere apologies for the service frustration from the onset!
Our sales manager confirmed no further calls will be made to you.
Regards
OUTsurance
