Harassment -
<p>I got called by an agent since I inquired about a quote 3 years ago. After informing the agent that I never received the quote and after asking numerous times for the quote, I went with another insurance company - and then only they sent the quote after weeks of waiting- and outsurance was more expensive anyway - I never considered. </p> <p>I told the agent that I am not interested to rely on Outsurance for anything, and that he should have a good day goodbye. He continued to say that he is calling about a special and he understands my view - I said I am not being rude but good bye have a good day and put down the phone. </p> <p>He is so pushy that he immediately called me back - I answered and said do you really want to continue to harass me and put the phone down. number: ********** - do not answer this and do not support a company who refuses to take no for an answer - since their customer service is not good, and why would a consumer with various options want to deal with a company who cannot get the basics right such as providing a quote. Would not recommend anyone to outsurance </p> <p>In the world today companies cannot afford to slip up on the most basic of it all - customer service - to create brand loyalty and good experiences - even if the customer do not take the product now, they might in future. </p> <p>One dealing can break you</p>
Hello Elizmaa
You describe such poor and unprofessional service we will never condone. You have our sincere apologies for the experience.
We have in the interim arranged for your contact details to be removed from our data base and will discuss the service concerns identified in the call with our advisor.
Regards
Dinky
Hello Elizmaa
You describe such poor and unprofessional service we will never condone. You have our sincere apologies for the experience.
We have in the interim arranged for your contact details to be removed from our data base and will discuss the service concerns identified in the call with our advisor.
Regards
Dinky
