LM
Lucille M

1 reviews | Active since Oct 2020

19 Apr 2021, 10:43

Happy Outsurance Client

My car was written off, on the evening of 13 April 2021 when a drunk driver drove into me at a red robot, Koketso, my claims consultant called me very early the next day and step by step walked me through the whole process. She kept me updated everyday on how far my claim is and what is happening. Granted, this is the very 1st time I've ever claimed from an insurance and it wasn't even my fault! So I had no idea what to do, what to expect and how long it will take.

I am extremely impressed by her professionalism and my claim was settled with MFC 3 days later! I must say, Outsurance made this whole ordeal very easy, so I will most definitely stick with them when I get my new car! Thank you Outsurance team! I am a happy and now loyal customer!

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Replies (1)
OUTsurance
OUTsurance's reply19 Apr 2021, 11:58
Official
Great to know you are a happy client and we could assist in your time of need.
Thank you so much for praising Koketso's service here.  Your kind words will mean the world to her!
Regards,
OUTsurance