Happy client, so far

Submitted a claim via the app in evening and was called back by an agent 1 min thereafter- very impressed. Geyser leaking. However, by 11h00 next day a Friday, I had to phone OUTsurance and they were not aware of the claim, so they registered it on the phone. I was assisted by one of their service providers and geyser replaced late afternoon, THANK YOU. They also followed it up with me afterwards