AC
Annette C

1 reviews | Active since Nov 2016

14 Nov 2016, 11:59

Happy birthday Outsurance

<p>Claim number ********** 10. Such a pity I cant attached the pictures of the repairs Outsurance did at our house. The professional tiler managed to do a terrible job even when he came back to "fix" the mess.</p> <p> </p> <p>Outsurance then inceased our premium to match our individual profile. Rightfully I could have rather paid for professional workmanship and saved the money.</p> <p> </p> <p>So the TV advert where everyone is so happy after the professional workman repaired their property so awesome .......</p>

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Replies (1)
OUTsurance
OUTsurance's reply15 Nov 2016, 10:16
Official

Based on what you describe, you have much reason to be upset!

Our client care manager, Hanlie contacted you and assisted you with a review on your current premium.

It is very concerning to see no action was taken after you notified us of the poor workmanship! Our claims manager will contact you to discuss the detail with you.

Regards

Dinky