Hands down worst insurer in the world

<p>reported my leaking geyser to outsurance on the 2nd January. Till today repairs not done. Outsurance sent their plumbers to "inspect" the geyser. To my "good luck" geyser was still under warranty. It turns out this then becomes the problem of the geyser manufacturer. So both outsurance and Staplex plumbers washed their hands of the problem. It's over a week now and water still leaking and I'm told to wait for a call from the supplier. I don't know who the hell the supplier is and even outsurance managers are now not returning calls. If I now have to install a gesyser out of my pocket why the **** do I have building insurance with this gangsters called outsurance. Take home message is if your geyser burst just pray that it's out of warranty. Worst service I have had in my life. Even vegetable street vendors have better customer service than ****surace.</p>