H zander

I wonder how outsurance advertise that they look after their clients. My daughter has 3 hair salons and her hoodie and contents insured by them. 3 years ago they stole the air conditioning unit out of the one salon. They came back to say it’s the landlords problem but their deed of sale states that it is there’s After 3 years they still have had no feedback , does not matter how many consultants they have had.