Greedy Outsurance and rude consultants

Obakeng from Outsurance legal department. you are a rude consultant, you need to be trained again.

My nephew (who is unemployed) bumped into my neighbor's car and he doesnt have insurance. My neighbor claimed with Outsurance (as their client) and now Outsurance wants to claim back from my nephew. Now they have made an arrangement with his grandmother to use her SASSA money to pay Outsurance. what a disgrace. Sies What i dont get is my neighbor is paying his premiums every month but they still need to claim money from old people. It must be their way of doing business. They dont want to spend anything at all. I thought running an insurance business was to pay when clients claim