Great work by Outsurance

On the 11 December 2019, my car was involved in an accident. With it being festive season and all, I had to agree to take the rental car, knowing that panel beaters would be closing in 2 days, meaning I would only have a week remaining with the rental car when the repairers opened on the 6th January 2020.

When the rental time expired, my car had still not been fixed. I asked for an extension on the rental, and Outsurance gladly accepted and approved it for a further 4 days, which really helped. I must commend Adele Du Toit, who was my claim adviser, for all the help she offered and the understanding she had of my situation. She was quick to answer my mails with good news, and I appreciate all the help she gave. I must say, Outsurance made my claim feel like a walk in the park, not once was I ever inconvenienced....thank you again