CG
Clint G

1 reviews | Active since Jul 2016

21 May 2018, 14:23

Great Service - Very Rare Thing These Days!!

My claim was handled in a friendly and efficient manner by Letso Magongwa; my vehicle was booked in for assessment within the hour and was at the panelbeaters the following day. Everything moved MUCH faster than I expected. Outsurance's legal representative, Lindie Barkhuizen was in contact with me almost immediately after my excess was paid, about claiming the excess back from the other party. Also friendly and very efficient, I received confirmation today that my excess had been successfully recovered and is being paid into my account. Great service, which I've found to be very rare these days.

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Replies (1)
OUTsurance
OUTsurance's reply21 May 2018, 14:57
Official

Accolades to these two ladies for giving you absolutely great service. We are happy that your excess was recovered and know that your kind words will mean the world to both Puseletso and Lindie!

Regards,

Joy