MV
MC V

1 reviews | Active since Sept 2016

20 Sept 2016, 09:42

Great Service poor admin

<p>Engaged in a new Vehicle insurance policy, has great telephonic service but terrible follow up with detail on the policy that needed to be corrected twice</p>

0
Replies (1)
OUTsurance
OUTsurance's reply20 Sept 2016, 12:55
Official

Dear Mr De Villiers,

Thank you so much for allowing me the opportunity to discuss your concerns and for being so understanding.

We've confirmed the risk was removed from your policy and the refund was processed. Please allow 48-72 hours for the money to reflect.

If you need any other assistance you are welcome to contact me directly.

Kind regards,

Alet

Best regards,