1 reviews | Active since Aug 2017
Great Service on a Blue Monday
My Monday didn't start great as I realised I have just locked my keys in the boot of my car. Many thoughts went through my mind- smash my window .. panic does that to a person. I managed to calm down and remembered that Outsurance actually have that benefit of sending out a locksmith. My call got answered in less than 2 minutes and a very helpful operator named Godfrey Molefe immediately set my mind at ease and was really professional. I immediately got a confirmation sms regarding the locksmith and time, and Godfrey made the effort to phone me twice to follow up if the locksmith managed to solve my dilemma. And to add to my positive experience- A friendly locksmith arrived with a great sense of humor from AJ Martin Locksmiths that made an embarrassing situation into a funny one . And my Monday went from Blue to Pink. It's the second time that I had great service from Outsurance regarding a claim, and their call center employees are always very professional and informed. Well as they say on their advert- YOU ALWAYS GET SOMETHING OUT. THANK YOU OUTSURANCE.
Thumbs up to Godfrey's exceptional service!
We are very happy to know that we could be of assistance when you needed it most.
Your compliment means the world to us, thank you!
Regards, Sarah
Thumbs up to Godfrey's exceptional service!
We are very happy to know that we could be of assistance when you needed it most.
Your compliment means the world to us, thank you!
Regards, Sarah
