Great service from Outsurance

Engaging with Insurance companies when lodging claims can be a frustrating time and often ends in disappointment.

However, I was pleasantly surprised by the efficient and professional service that I received from Outsurance this week.

I called the call centre to lodge a claim for damage to my car. The claim was processed on the same day that it was lodged. I did not have to go to an assessment centre. They asked for pics of the car and the damage and got me a quote in under 2 hours.

The consultant that I dealt with - Portia Mtembu was great and she understood all my questions and got back to me with clear answers. She even called me after 6pm to give me the good news that my claim was approved.