HP
Haybre P

1 reviews | Active since Apr 2015

01 Apr 2015, 17:06

Great Service!!!!

Hello Reader<br> <br> This post is long overdue but had to share the amazing service I received on a car claim in December 2014.<br> Just before Christmas I was in a car crash. The claims advisor from Outsurance (Ms Mary Bokamo) contacted me the day after the accident to explain the claims process. <br> The accident took place on 23 December 2014 and the assessor from SIAS inspected my vehicle on the 24th of December. On Saturday morning, 26 December 2014, Mary contacted me re: damages to my vehicle. She indicated that John King and Carl Hattingh from SIAS will be in contact with me during the following week to obtain my statement. <br> I met with Carl on Friday, 2 January 2015 who indicated that by 7 January I will know if my claim was successful. On the Monday, Carl gave me a call with the news that my claim has been approved. <br> He provided me with the details of the Outsurance approved body repairs company and then my car was off to Station Motors to be repaired. I received regular texts and calls to update me on the progress on the repairs to my car. On January 23rd, my vehicle was ready for collection.<br> I am ecstatic that I had a good experience and this was my first claim ever.<br> Regards<br> H<br>

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