Great Service

In March 2019 we had a couple of hailstorms which caused my roof to leak and I got water in my lounge ceiling, luckily we noticed it soon enough and made a small hole in the ceiling to drain the water with no visible damage to the ceiling except for a water mark and the small hole which I made. I recently noticed that my ceiling was sagging and it looked as if the whole thing was going to come down. I contacted Outsurance and they sent out their assessor to inspect the damage, while the assessor was here I also told that my driveway paving was sinking at the entrance to my garage causing water to dam up and flood my garage every time we had a good rain. The assessor inspected the paving, took measurements and advised me on what should be done to remedy the problem with my paving. He left and told me I would be contacted by Outsurance the same day or the next. Outsurance approved both claims and paid me out in cash and advised that I should get contractors to do the repairs, this saved me paying any excess. In January I got quotes for the repairs and appointed contractors who subsequently done the repairs to my satisfaction. The ceiling repair came in slightly over budget and the paving repair was considerably lower. So forfeiting my Out Bonus due to the claims I came out with a couple of extra rand which more than covered my Out Bonus and my repairs are done. One happy client :)