great service

On the 10th of march I came home to find that I had been a victim of a home breaking, So I did all the right things and call the Police fill out the reports , then the next morning I had to phone my insurance, now this is the fist time I have had to deal with an insurance claim . On the 11th March I call the Outsurance and spoke to a Anthony Coleman and he took my report went over the missing items and told me what the next step would be and informed me that an assessor called Ryno Louw would be handling everything else from there. that same afternoon I received a call from Ryno Louw and he told me what he would be doing and set up a time to meet me and told me what I can do to speed up the process. on the 14th after the weekend Ryno Louw phoned me to confirm our appointment on the 15th . On he 15th he met me at my home went through the statements explained to me the issues that might arise and how I can fix them. the next day I did what he asked me to do and I sent through the corresponding documents , he then called me and told me he received everything and would be calling me the next day once he was done with he report. the next day Ryno Louw called and went through everything again step by step and explained what would happen next . on the afternoon of the 17th he called and gave me the reference numbers and told me that I can go a get my items from the respective dealers.

i would like to thanks Ryno Louw and the rest of the outsurance team for all there help and there support through such a terrible ordeal.

thanks you guys for all your help Colin Mcintosh