gY
gareth Y

1 reviews | Active since Jul 2013

08 Sept 2016, 14:55

Great, reliable service but premiums are excessive

<p>My car was driven into in the ba*****t parking at work. I called outsurance and they sorted everything out very promptly. My car is now fixed and excess has been recovered. I received constant feedback to the end and i am happy with the repairs.</p> <p> </p> <p>My Premium has just gone up to R887 after having no claims for almost 2 years. when i called for a premium review after the first year, it was reduced by only R50. The incident was not even my fault and i was not present in the car when this happened. I drive a 2014 KIA picanto which is an entry level car and i am not under 25, i have nearly 10 years driving experience. Apparently the fact that i'm single makes me a higher risk. I have a colleague who pays the same for a R350 000 car with outsurance.</p> <p> </p> <p>The premium is seriously excessive and unreasonable and i will be looking at other alternatives.</p>

0
Replies (1)
OUTsurance
OUTsurance's reply09 Sept 2016, 10:36
Official

Thank you for the feedback and compliment, we appreciate it!

Your concerns regarding the premium was referred to our Client Care department and we will be in contact with you to discuss the details.

Regards, Sarah