CT
Cthembinkosi T

1 reviews | Active since Jul 2025

07 Jul 2025, 11:45

Great experience, it was my first time claim, I had no confidence at all, because of things I've heard before and it's negative things about almost all the insurance companies, however with outsurance that all has changed completely, I did my claim on the

Great experience, it was my first time claim, I had no confidence at all, because of things I've heard before and it's negative things about almost all the insurance companies, however with outsurance that all has changed completely, I did my claim on the app, same day got a call from the claim assistant, Tracy Naidoo, booked me for assessment, went there I met that guy he did his job, it was Saturday, told me I will get a response on, as early as 9am ,Tracy Naidoo called me to tell me the good news that my claim was approved and they will pay me I will receive my money on the next 2 days. It was the greatest news ever, I'm very much Great full.

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Replies (1)
OUTsurance
OUTsurance's reply07 Jul 2025, 12:06
Official
Hello Cthembinkosi,

We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Accolades to Tracy as well.

Regards,
The OUTsurance Team