Great attitude of Frasien Bignell

would like to acknowledge and thank Frasien Bignell at Outsurance Pet insurance, for her excellent customer service and assistance on 5January 2022 when I had a query with our pet insurance. She was very eager to help me and her friendly and jolly demeanor definitely did it for me. As clients we need consultants like Frasien since when I call Outsurance regarding queries on my pet insurance there is alway a lack of understanding and customer service on the consultants side at the Pet Dept. Frasien on the other hand assisted me and explained a query I had patiently, in a friendle, jolly yet professional manner. Thank you, Frasien. Keep up the great work!