GOOD with BAD (SO it will be a cheers from us)

I would give more stars to Shaden who assisted me so professionally with moving over my late father in law to my mother in law details. - Thank you Shaden for calling me back and confirming the details with me - I appreciate the extra mile AND WOULD GIVE YOU PERSONALLY 5 Stars.

I do however have to rate my whole experience... My inlaws have been very loyal outsurance client for over 10 years had one geyser claim and no other claims ever, yet you charge them R1079 per month. When I requested a reduction in premium your retentions division basically said GO AND SHOP!! and get new insurance!

So that is what I am going to do so thank you for not even giving a little back to the widower who lost her husband and he has paid loyally for many many years!!

Our home is valued the same amount as theirs same area (difference I have R1 000.00 excess where she has none BECAUSE she is a pensioner)

SO THANK YOU for making it easy