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Phumzile M

1 reviews | Active since Aug 2022

14 Aug 2025, 09:22

Good morning I spoke...

Good morning I spoke to khutso thobejane ..he told me that I will get money from outsurance because he didn't beat the premium that I'm currently paying.. but if was a lie ...nothing happened until now.....

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Replies (2)
OUTsurance
OUTsurance's reply14 Aug 2025, 09:48
Official
Hello Phumzile

It's a pity to see we were unable to offer you a saving at this stage. We are however very sorry the automated process was not put in motion for you.

Our quote promotion team will arrange assistance for you.

Regards
The OUTsurance Team
OUTsurance
OUTsurance's reply19 Aug 2025, 11:40
Official
Hello Phumzile

We received feedback from our management team, confirming you do not qualify for payment, as you did receive payment from us last year.  As per our Ts  & Cs, client can only participate in our promotion after 24 months.

It is unfortunate to see this information was not provided when you received your recent quote from Khutso. This matter has been addressed with our advisor.

Thank you for your understanding as well as accepting our apologies,

Regards
The OUTsurance Team