ML
Muhammad L

1 reviews | Active since Jun 2016

08 Aug 2016, 17:19

GOOD MARKETING and even better ROGUES

<p>My car was smashed a night before a public holiday, i try to get outsurance on the line and i get a massage saying "we are closed for the public holiday" ...I really cannot believe im dealing with such a pethetic company that only has a good front face to take people's money</p> <p> </p> <p> </p>

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Replies (1)
OUTsurance
OUTsurance's reply11 Aug 2016, 06:22
Official

We are so sorry about the frustration.

Thank you for the detail you provided. As said, it is imeprative our Rescue department rececive calls after hours. The detail was escalted to our technical support team for investigation.

I did make arrangements for a client care advisor to contact you and discuss your policy details with you.

Thank you for accepting our apologies.

Regards

Dinky