ST
Shivaal T

1 reviews | Active since Jul 2023

10 Nov 2025, 00:21

Good Experience... Just wish for a little more affordabililty.

At first they refused to process my claim. After posting here on HP - I was contacted by Angel - she was indeed an Angel and assured me that my claim would be re-looked at. It took almost two weeks from start to finish but I'm grateful that they eventually settled. Gee was also really helpful and a big thank you to him for all his time in the communications back and forth. I've since expanded my cover because of the good service. I would expand it further, but I just wish prices could be a little better for car insurance - especially for drivers well over 25.

0
Replies (1)
OUTsurance
OUTsurance's reply10 Nov 2025, 01:09
Official
Good day Shivaal,

We are thrilled to hear that your claims process was handled so efficiently.
Your positive feedback means the world to our team, thank you for sharing.

Regards
The OUTsurance Team