GOING THE EXTRA MILE FOR YOUR CLIENTS

Frustrated & upset and wanting to fight, I contacted Outsurance, I asked for a manager the gentleman on the other side of the phone put me through to a lady named Karen Prinsloo.<br> Identifying herself in a polite manner and asking how she could be of assistance, immediately calmed me down.<br> I told her about the problem, she did not attempt to hide the problem but proceeded to correct it, once done she asked if there was anything else. I had a few other queries which she sorted out in a professional manner, making me feel that here was someone trust worthy.<br> This is what I call good service and feel that Karen Prinsloo should be commended for this service shown to me.<br> WELL DONE KAREN AND KEEP UP THE GOOD WORK.<br> <br> PS. This is the kind of service needed in this country.<br> <br> Outsurance should be very proud of her.<br> <br> Regards<br> Mr Jardim