Giving Wrong Information

So I want to write this complain but I see Outsurance is only replying on the positive comments and don't reply on the negative comments.

I got a new car and have to take out Insurance on the car. So I looked up a few insurance and Outsurance gave me the best deal.

The person that phone me said that I need to take my car for inspection and gave me 2 options. So i chose the one closest to me. The guy that spoke the me said he will send me an sms with the address where I must take my car.

So after work I quickly went to take my car to the address that was provided to me from Outsurance. I get to the street but don't see the business. So I went up the road and came down and went up again and came down again. After 20min of driving up and down I google the place. I see a phone number and phone the place to find out where they are because I don't see them in the street.

So after talking to this business the lady on the phone told me they are not there anymore they moved since November to a new location. I asked her why didn't they update it by the insurance and she rep**** but they did.

So after all the petrol I drove out to go up and down in the street and then drove further to go to the new location where this people is i eventually find them

In the process I lost the airtime I used to phone this business, I drove unnecessarily petrol out and my time I wasted to try to get this people.

Outsurance this is a disgrace to give new customers the wrong info.