Give me my money back
<p>My car insurance premium was raised by 31% without my approval. For 4 months I've paid an additional R145 per month without my knowledge.</p> <p>After contacting customer service they agreed to bring my premium down to a re-evaluated number which is still not correct. However they refuse to refund me the R580 that was paid in error.</p>
Hi Jessica
We are really sorry to read about your disappointment. Your concerns was referred to our client care management team who has since been in contact. They received confirmation from our IT department that the notification was successfully delivered to your email address prior to the increase and forward you the same. Therefore we will not be able to provide you with the refund.
Kind regard,
Alet
Hi Jessica
We are really sorry to read about your disappointment. Your concerns was referred to our client care management team who has since been in contact. They received confirmation from our IT department that the notification was successfully delivered to your email address prior to the increase and forward you the same. Therefore we will not be able to provide you with the refund.
Kind regard,
Alet