GEYSER ISSUE SINCE MONDAY!!!

<p>Hi.</p> <p>We havent had hot water since monday, due to a geyser issue. I reported the problem via email on monday to our usual agent, Paul Pienaar, i have phoned and emailed again AND YET here we are on a friday night boiling kettles because we only have the one geyser!!!</p> <p>Further to that we still have a claim in progress that is just not ending, even though i have informed outsurance a number of times. Urgh!</p> <p>Oh and ps: your "talk-to-out" wall does not recognise either of our ID numbers, it keeps on giving an error.</p>