1 reviews | Active since Feb 2012
*****!? Get Your Facts Straight
So I thought I would give Outsurance a try for a better insurance quote and when the call centre got in touch with me, they mentioned they would not be able to assist me as I marked down for *****. Where on earth does that conclusion come from?
After going back on my records, I found an incident where Outsurance had actually been the culprit of *****, having marked me poorly on ITC. The letter provided to me by outsurance reads as follows:
TO: Mr Darren G Carter
After investigating we can confirm that there was an error where your information was sent to the credit bureaus. We are still investigating what caused this error. We have in the interim sent a request to the credit bureaus to remove the details from your payment profile. We confirm that you, Mr Carter, are not an OUTsurance client and you are not indebted to OUTsurance for any payments or arrear payments of premium. We apologise for any inconvenience caused.
Kind Regards Sarah Böhmer
So clearly, Outsurance is doing their best to ensure they don't see my business ever again. What a poor show for a company which supposed comes so highly recommended.
Thanks for raising your concerns with us.
Lushen our sales manager contacted you to address your concerns. We are going to call you tomorrow, as per your request, to assist you with a quote on your personal assets. Please be advised, last year we requested all credit bureaus to update their records.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thanks for raising your concerns with us.
Lushen our sales manager contacted you to address your concerns. We are going to call you tomorrow, as per your request, to assist you with a quote on your personal assets. Please be advised, last year we requested all credit bureaus to update their records.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
