Get your act together!

<p>After cancelling my car and home insurance with Outsaurance on the 4th of November 2016 I was told by Paris Watson in the Financial Department that I would be refunded a pro-rata amount within 7 days (my debit order for my preium went off that mnorning) . I decided to phone Outsurance again today and was told by another comsultant that I was given the wrong info since they will only refund me in 30 days (on the 5th of December). Needless to say that was one of the reasons I left Outsurance. Consultants were either no capable of assisting or would give you the wrong info. Happened many times to me when I still was with them. Just glas that I changes to a much better insurance company where the people actullay knows what they are talking about. Outsurance , you are going to loose a lot of clients!!! </p>