Get OUT of Outsurance!

I cancelled my policy but Outsurance proceeded to bill me my annual premium anyway. It has taken me 18 days to get a firm response from them. They have finally said they will refund me in a month's time! And the refund is less than the erroneous payment deducted. This treatment is why I cancelled my policy with them. Lack of personal service, a claims department that is as forthcoming as tree gum. No thanks.