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Chantal R

1 reviews | Active since Nov 2025

20 Nov 2025, 16:35

From the moment I signed up with OUTsurance a month ago, I’ve received nothing but prompt, professional, and genuinely friendly service

From the moment I signed up with OUTsurance a month ago, I’ve received nothing but prompt, professional, and genuinely friendly service. I was not as excited when less than a month into driving my new car my windscreen picked up its first chip. Feeling completely ruffled someone suggested I call my insurer. What I expected to be a tedious, drawn-out process turned into one of the smoothest, most reassuring customer service experiences. The consultant I dealt with was incredibly kind, patient, and helpful, he did everything short of fixing the chip himself! In no time at all, my claim was sorted. I headed to PG Autoglass where the service matched the OUTsurance standard—quick, friendly, and efficient. To everyone involved that day: you truly turned my frown upside down. Thank you for everything. I’m so glad I chose OUTsurance!

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Replies (1)
OUTsurance
OUTsurance's reply21 Nov 2025, 08:08
Official
Good day Chantel,

We are thrilled to hear that your experience with us was so awesome.
 
Thank you for taking the time to leave us such a wonderful review.

Kind Regards,
The OUTsurance Team.