kW
kerzleann W
1 reviews | Active since Oct 2012
06 Jun 2025, 12:22
From the moment I contacted Outsurance to report my vehicle accident, Palesa was absolutely amazing
From the moment I contacted Outsurance to report my vehicle accident, Palesa was absolutely amazing. She calmed me down and guided me through the process of getting the vehicle towed with such care and professionalism. I was already impressed, but the next day I received a call from Rox Van Wyk — what a breath of fresh air! She clearly explained the next steps, kept me informed of the findings, and responded to all my questions with patience and clarity. Outsurance, you are truly fortunate to have two incredible women on your team who genuinely value and support your customers.
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Replies (1)OUTsurance's replyOfficial
06 Jun 2025, 12:25Hello Kerzleann,
We are thrilled to hear that your claims process was handled so efficiently.
Thank you very much for this great response to awesome service!
Kudos to Palesa and Rox for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team
We are thrilled to hear that your claims process was handled so efficiently.
Thank you very much for this great response to awesome service!
Kudos to Palesa and Rox for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team
OUTsurance's reply06 Jun 2025, 12:25
Official
Hello Kerzleann,
We are thrilled to hear that your claims process was handled so efficiently.
Thank you very much for this great response to awesome service!
Kudos to Palesa and Rox for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team
We are thrilled to hear that your claims process was handled so efficiently.
Thank you very much for this great response to awesome service!
Kudos to Palesa and Rox for ensuring you were assisted promptly and for giving you peace of mind throughout.
Regards,
The OUTsurance Team
