1 reviews | Active since Jan 2017

13 May 2019, 11:51

Friendly customer service getting you nowhere

We have a business account. I'm requesting for an agent to visit our business from January 2019 and no respond.

I have given items to be listed and only half was listed on the policy.

Friendly telephone service each time that is getting you nowhere..... ???

0
Replies (1)
OUTsurance
OUTsurance's reply15 May 2019, 10:34
Official
Hello didi-ferreira-heymans

You have our sincere apologies for the very frustrating service experience and thank you for bringing the matter to our attention.

Our client care manager contacted you and is arranging the correct assistance for you.

Regards
OUTsurance