**********ly signed up for policy

upon eventually taking a call from Outsurance-consultant Linda Mabuza. We listened to her pitch and my husband clearly stated IN ENGLISH,that he was not interested in taking the policy she described, as we and our broker, were still collecting quotes. The consultant railroaded this direct response and signed us up anyway! (all telephonically). She then confirmed that our details would remain on the system until we had decided, leading us to believe the call was just a quote, as with other insurers. When called by a manager, we asked that they listen to the recording, confirming we said \\not taking the policy\. Conveniently\""